Can I pay my bill online?

Yes, you can pay your bill online by visiting ‘myaccount.cctbvi.com’. If you’re registering for the first time, you’ll need your billable ID (e.g. 284-xxx-xxxx), account number, and an invoice number. If you’re unsure of the details required, please contact the call centre or visit any CCT store for assistance.

Can I add credit online?

Yes, you can add credit online by visiting ‘cctbvi.com’ and clicking the ‘Top Up Here’ icon. Simply enter the mobile number you would like to top up and provide the payment details. Once the payment is completed, you will receive a payment confirmation.

Can receipts or invoices be sent through email?

Yes, receipts or invoices can be emailed to you. Please inform our sales representative or customer service representative of your preferred method for receiving your receipts or monthly invoices.

What postpaid plans are available?

We offer a variety of postpaid plans for mobile service, residential internet and TV. For available options, please browse our website.