Dear Valued Customers,
At CCT, we are committed to delivering reliable, fair, and customer-first service. Recently, due to changes in international calling policies, calls to toll-free numbers such as 1-800, 1-888, and similar were billed on some accounts.
After a thorough internal review, our team has decided to revert this change. Effective immediately, calls to toll-free numbers will once again be included in all USA-minute plans and bundles, at no additional cost to you.
Those customers affected between May 15 2025 through today will be issued account credits for any toll-free call charges that were billed. Note that no action is required on your part.
We appreciate your patience and continued trust in CCT. If you have any questions, feel free to contact our Customer Care Team at 284-444-4444 or email us at cctcustomerservice@cctbvi.com.
