An Important Network Update: Moving Beyond 2G

Technology has changed, and so has the way we use our phones.

Years ago, 2G introduced mobile calling and texting. Today, devices require faster and more secure networks. That’s why we’re retiring 2G as a continuation of our efforts to offer and more and more robust network experience for our customers..

This allows us to turn our focus to enhancing our users 4G and 5G experiences, improving quality, speed, and reliability.

What does this mean for you?

Most customers will not be affected.

If you’re using a modern smartphone, tablet, or mobile device that supports 3G, 4G, or 5G, your service will continue to work as normal.

You may need to take action only if you’re using a device that relies solely on 2G connectivity. These may include, but are not limited to the following:

• An older mobile phone
• Older POS machines
• GPS trackers
• Alarms
• Monitoring devices

After the 2G network is switched off, devices that depend solely on 2G will no longer be able to make calls, send texts, or connect to the network.

What should you do now?

✔️ Check your device – If it supports 3G or newer, you’re all set.

✔️ Upgrade Now – Visit a CCT Store for more details.

✔️ Talk to us – We’ll help you choose the right option.

Our team is available to assist customers and businesses in reviewing and upgrading their devices.

Why we’re doing this

Simply put: a better network for everyone.

Sunsetting 2G allows us to:

• Improve network performance and reliability.
• Support newer technologies and services.
• Invest more in the future of connectivity.

We’re here to help

We know change can raise questions. That’s why we’re giving advance notice and offering support throughout the transition.

If you’re unsure whether your device is affected, stop by your nearest CCT Store, or contact our customer service team (284) 444-4444.

Thank you for being part of our network and for moving forward with us.

CCT Always Fast, Always First