CCT Expansion - Road to 100% customer satisfaction
CCT is committed to providing best in class telecommunications technology to the British Virgin Islands community. We successfully launched the first 4G LTE network in Road Town and the surrounding areas in 2015.
Since then we have continually expanded our network coverage to now include more than 95% of the British Virgin Islands. We are currently in the process of expanding our network capacity to further improve our overall customer experience.
Unfortunately some isolated service frustrations are unavoidable as we integrate additional network capacity. We apologize for any inconveniences experienced and appreciate the continued understanding of our customers.
We expect the current network optimization effort to be completed by the middle of June 2017 but we encourage anyone experiencing any service issues to inform us by calling the call center at 284 444-4444 or emailing us at firstname.lastname@example.org so we can determine if your issue is related to the network expansion or can be resolved immediately.
Furthermore, please understand that detailed information regarding any service issues experienced contributes immeasurably to the network optimization effort. CCT looks forward to continuing to work with our customers to provide the best telecommunications value available in the British Virgin Islands.
CCT BVI, voted Best Cellular Service Provider in the BVI, is the BVI’s Premier 4G LTE Network.
To learn more about CCT BVI, visit www.cctbvi.com.